If you have purchased ‘special services‘ when you booked your airline ticket, you will not be charged any service administration fee by Travelgenio. If you have a service request after purchase and you haven’t selected special services, you will have to pay € 24,90 (or the equivalent in your local currency)administration fee per person (up to 4 passengers). When you would like to use more than one service, you will be charged € 29,90 (or the equivalent in your local currency) per person (up to 4 passengers). The administration fee is always in addition to the costs charged by the airline for the requested service ( if any).
Login at My Trips to request a service for your booking.